Clients FAQ
You can find it in the start-guide that comes together with your computer.
There's usually a button with this icon at the top or left-right sides of the computer.
Otherwise, the user will have already been created by us, so, your username and password will be 'slimbook'. Feel free to customize it.
You can find guides on product pages, in the support section.
For tutorials, here you will find a section where you can find from tips to optimize battery use both in Windows and Linux, to tutorials to reinstall the operating system.
When your order is sent, it automatically generates your invoice.
You can download it by visiting:
My account > Invoices & Bills, choose the one you are looking for, and click on the download button.The information of the company or the person to whom the invoice is addressed are introduced by the customer wen creating the order, in the "Billing" section. This data can differ from the "Shipping Address".
There is no need to register your product, you're in our system for having purchased it directly to us.
If your Slimbook has a fault under warranty, you can contact our SAT trough the form in the support section.
Of course you can. If you want to create a flash drive for this purpose and don't know how, read this:
- How to create a bootable USB to install Windows (from windows)
- How to create a bootable USB to install Ubuntu or Linux (from Windows)
- UNetbootin: Create USB Bootable for GNU / Linux (from Linux)