Hola @KoperTin,

Con un Live-USB también falla ¿?

Saludos!

I do get a connection with my build in WIFI, that came with the laptop, but it stops constantly and then searches for a network and than it finds it again and then looses it again. I btw do not have a usb wifi.

Hola, mi recomendación es que pruebes desde un LiveUSB, y si tampoco funciona, entonces deberías de abrir un ticket para tramitar la garantía de la tarjeta WiFi.

https://slimbook.com/support

https://slimbook.com/blog/tutoriales-2/post/live-usb-de-linux-que-es-y-para-que-sirve-423

https://slimbook.com/blog/tutoriales-2/post/como-instalar-slimbook-os-24-424

Saludos!!

Good morning Koper,

I'm sorry to hear that you are having problems with the WiFi. I think your Creative is running Debian 12 and kernel 6.12, would it be possible to try with testing repositories? It is possible that the WiFi driver is not quite stable on this version.
Try also, as Antonio told you, with a Slimbook OS Live USB.

https://slimbook.com/en/blog/guides-2/post/linux-live-usb-what-is-it-and-what-is-it-used-for-423

Best regards,

@Eusebio, thanks for your answer and help. I have asked ChatGPT what he could find regarding this issue and He suggested to update the kernel. Next there was missing firmware for instance of the nvdia card which is now also updated. It is working!

Perfect! I'm glad it's working for you.
Best regards,

Thanks and I need 3 karma points to close this post and then I have 10 karma points to close this topic.

Don't worry, there is no need to close anything.
We leave it like this in case more customers want to see it.
Best regards,

Similar issuie here with Slimbook Creative laptop.

Summary

After updating to kernel 6.12.17-1-MANJARO, the WiFi stopped working.  The issue was resolved by rolling back to kernel 6.6 LTS.

System Information

• Device: Slimbook laptop
• WiFi Card: MediaTek mt7921e
• Working Kernel: 6.6.80-1-MANJARO
  
• Broken Kernel: 6.12.17-1-MANJARO
• Distro: Manjaro (fully updated)

Error Messages in Kernel 6.12

After booting into kernel 6.12, dmesg showed the following errors:

mt7921e 0000:04:00.0: Unable to change power state from D3cold to D0, device inaccessible
mt7921e 0000:04:00.0: driver own failed
mt7921e 0000:04:00.0: probe with driver mt7921e failed with error -5

sudo modprobe -r mt7921e
sudo modprobe mt7921e 

cat /sys/bus/pci/devices/0000:04:00.0/power_state 

echo on | sudo tee /sys/bus/pci/devices/0000:04:00.0/power/control 

echo 1 | sudo tee /sys/bus/pci/rescan

rfkill list

echo "options mt7921e disable_aspm=1" | sudo tee /etc/modprobe.d/mt7921e.conf
sudo modprobe -r mt7921e
sudo modprobe mt7921e

sudo systemctl suspend 

sudo mhwd-kernel -i linux66

Good afternoon,
Yes, the same thing has happened to us with Manjaro, it seems that with the new kernel something is not working quite right.
In principle if you reinstall the system seems to remain stable, but if not the solution is to downgrade to kernel 6.6.
Best regards,