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Slimbook One: Power + Video-Out over USB-C

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davids8

Hi,

I have recently bought the Slimbook ONE, and a portable computer screen Arzopa S1 table to accompany it.

While I'm able to successfully use the monitor with a single USB-C cable connected between my mobile phone and the computer screen, using it with Slimbook ONE is not possible, unless I connect two cables - one for signal, and one for power.

This, I find very strange. More so because using a single cable, the computer powers on, but says "no signal".

Any tips how to troubleshoot the issue? The computer is running Windows 11 at the moment.
Thanks a mil in advance!

D.


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Eusebio Giner Slimbook
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Good morning,

It doesn't seem to be a problem, simply because of USB-C hardware limitations it can't be done. We cannot guarantee compatibility with all devices.
If you want to connect this tablet, you will have to use separate cables.
Best regards,

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