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Hello,
Is there a difference in the capability of the two USB C ports on my executive?
I noticed that when I charge my computer through USB C the right port work flawlessly but the left one i very slow and, while it is charging my keyboard backlight flickers randomly.
I just wonder if this behavior is normal.
Thank,
Rob
Hi Roberto,
What type of charger and cable are you using?
It is true that the Thunderbolt port is more stable and has more bandwidth.
Regards,
Upon further investigation i realized that using an Anker 120W charger I have a few problems. The keyboard backlighting starts to behave erratically and the charge is intermittent. On the other hand when I use a 65w charger from Anker there are no problems.
This happens on both USB-C ports
Hello Roberto,
It seems that your 120W Anker charger is not fully compatible. Sadly we can't try every charger that is out there so we can't guarantee 100% compatibility, that's why we recommend using the original charger that comes with the laptop.
We could try to investigate further on this subject if you tell us the exact model of the 120W Anker charger.
Best regards and have a happy holidays.
